• Mon-Fri 08:00 am - 5:00 pm

Welcome to E-clinic Terms of Service

These Terms of Service Agreement (the "Agreement") along with any applicable additional terms set forth the terms and conditions under which E-Clinic Africa Ltd and affiliated companies will provide health services (the "Services") to you through our E-Clinic Africa Mobile App. These terms and conditions affect your rights, and you should read them carefully. By using our Services, you accept and agree to the terms and conditions in this Agreement as well as our Privacy Policy, which is incorporated by reference into this Agreement.

You are not authorized to access or use our Services unless you agree to abide by all the terms and conditions in this Agreement. If you do not understand any of the terms of this Agreement, please contact us before using the Services.

Use of the Service
  1. Eligibility: As a user of our Services through our E-Clinic Africa Mobile App, you represent and warrant that you are of legal age (18 years or more) to form a binding contract and that you have the legal capacity to enter into this Agreement. If you are using our Services on behalf of an organization, you represent and warrant that you have the legal authority to bind that organization to this Agreement
  2. Account: To use our Services, you must download the E-Clinic Africa Mobile App. Then, create an account and provide us with information about yourself, such as your name, address, date of birth, telephone number, email address and other information or documentation that will allow us to verify your identity. Your registration is personal to you and you alone. You should not allow your registration details to be used by anyone else. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account or password. If you lose your phone or believe your access to the E-Clinic Africa Mobile App has been compromised, you should contact us immediately at info@eclinicafrica.com to change your password or disable your access to the E-Clinic Africa Mobile App
  3. Prohibited Uses: You shall use the Services only for lawful purposes and in accordance with the terms and conditions in this Agreement. You agree not to use the Services:
    1. in any way that violates any applicable local, or international laws or regulations.
    2. for the purpose of exploiting, harming, or attempting to exploit or harm anyone in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
    3. to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation
    4. to impersonate or attempt to impersonate E-Clinic Africa Ltd, its affiliates, employees, another user, or any other person or entity
    5. to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by E-Clinic Africa Ltd, affiliates, may harm them or users of the Services or expose them to liability.
  4. Content: The Services allows you to share content, including but not limited to text, photos, and videos (“Content”). You are solely responsible for the Content that you make available through the Services. You represent and warrant that:
    1. you own the Content shared by you through the Services
    2. the shared and use of your Content through the Services does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and/or other intellectual property rights
    3. you agree to pay for all royalties, fees, and any other monies owed by reason of Content you shared through the Services
  5. Intellectual Property: The Services and its original content, features, and functionality are and shall remain the exclusive property of E-Clinic Africa Ltd and its licensors. The Services are protected by copyright, trademark, and other laws of Ghana and foreign countries. Our trademarks and trade dress may not be used in connection with any product or services without the prior written consent of E-Clinic Africa Ltd.
Termination
  1. We may terminate or suspend your access to the Services at any time, with or without cause or notice, and without liability to you. Upon termination, your right to use the Services shall cease immediately.
  2. If you wish to terminate your account, you may do so by contacting us or by navigating to the setting of the E-Clinic Africa Mobile App. All provisions of these terms and conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Disclaimer of Warranties
  1. The Services are provided “as is”, without warranty of any kind, either express or implied, including, without limitation, any warranty for information, data, services, uninterrupted access, or products provided through or in connection with the Services. E-Clinic Africa Ltd, specifically disclaims any and all warranties, including, without limitation:
    1. any warranties concerning the availability, accuracy, completeness, usefulness, or content of information, products, or services; and
    2. any warranties of title, warranty of non-infringement, warranties of merchantability or fitness for a particular purpose.
  2. E-Clinic Africa Ltd does not warrant that the Services will be error-free or that defects will be corrected. E-Clinic Africa Ltd does not warrant that the Services or the server that makes it available, are free of viruses or other harmful components.
Limitation of Liability
  1. In no event shall E-Clinic Africa Ltd, affiliates, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any:
    1. errors, mistakes, or inaccuracies of content
    2. personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Services
    3. any unauthorized access to or use of our servers and/or all personal information and/or financial information stored therein
    4. any interruption or cessation of transmission to or from the Services
    5. any bugs, viruses, trojan horses, or the like, which may be transmitted to or through the Services by any third party
    6. any errors or omissions in any content or for any loss or damage of any kind incurred because of the use of any content posted, emailed, transmitted, or otherwise made available via the Services
  2. The limitation of liability set forth above shall apply whether the damages arise from use or misuse of the Services, from inability to use the Service, or from the interruption, suspension, or termination of the Services (including such damages incurred by third parties).
Indemnification

In consideration of our agreement to provide you with our E-Clinic Africa Mobile App and the related Services , you agree to indemnify and hold E-Clinic Africa Ltd and affiliates harmless from and against any and all claims, suits, judgments, executions, liabilities, losses, damages, costs, and expenses - including reasonable attorney's fees - in connection with or arising out of:

  1. your use of the E-Clinic Africa Mobile App or the Services
  2. your breach of this Agreement
  3. E-Clinic Africa Ltd acting upon your request for our Services

Without limiting the generality of the foregoing indemnification obligation, you shall indemnify E-Clinic Africa Ltd and affiliates for any losses caused due to:

  1. any incomplete, inaccurate, or non-current information that you provided to E-Clinic Africa Ltd
  2. your failure to maintain the secrecy and confidentiality of all your passwords and IDs
  3. any unauthorized use of your ID and/or password

You agree to indemnify and hold E-Clinic, its officers, directors, employees, agents, and third-party service providers, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Services, your violation of these terms and conditions, or your violation of any rights of another.

Governing Law

This Agreement and the relationship between you and E-Clinic Africa Ltd shall be governed by the laws of Ghana without regard to its conflict of law provisions.

Dispute Resolution

Any dispute arising out of or relating to this Agreement, or the Services shall be resolved through binding arbitration in accordance with Ghana Laws.

Contact Us

If you have any questions or concerns about this Agreement, please contact us at info@eclinicafrica.com.

Please note that this Agreement is effective as of the date noted above and that we may update it from time to time. If we make any material changes to this policy, we will provide notice through the Services or by other means as required by applicable law.