Help & Support

E-clinic Africa mobile app is a free secured messaging and video calling app that allows patients in Africa to communicate with expert health care professionals across the globe. The goal of E-clinic Africa mobile app is to provide a safe and secure platform for expert health care professionals to work with their patients at the comfort of their home. At the same time we want to ensure that every African can have access to quality healthcare services hassle free.

Yes, E-clinic Africa mobile app is free to use for the patient. Patients do not pay to use the App. However, your doctors and your local clinics charge you for their consultation. Patients must request and service their hospital attachment and consultation bills before they can interact with their local clinic doctors.

E-clinic Africa mobile app is intended for users aged 17 and above. However, any user can use the app to chat and book appointment with any doctor for their family members.

Yes, we take user privacy and security seriously. Elinic Africa mobile app is designed to allow users to communicate and save their personal records securely using end-to-end encryption.

If you come across any suspicious activity in your account, please report it to our team immediately at info@eclinicafrica.com.

You can contact E-clinic Africa mobile app support at info@eclinicafrica.com.

Yes, you can use the app on multiple devices. Simply download the app and log in with your account on the new device.

Yes, you can suggest a feature or give feedback by emailing info@eclinicafrica.com.